Updated: February 6, 2023

Who we are

myPortal (myPortal.team, LLC and our affiliates) is committed to protecting your privacy.  This Privacy Policy (the Policy) applies to our website (www.myPortal.team) and the associated productivity, collaboration, workflow tools available online (collectively, the Services).  Services can be accessed using a customer domain name e.g. domain.myportal.team.  As you use the Service, myPortal collects and processes information from and about you in order to provide you with access to the Service, enhance your experience while using the Service, and interact with you. This policy covers:

  • Data collection
  • Processing practices
  • Usage practices
  • Your choices regarding use, access and correction of your personal information

If you do not agree with the data practices described in this Policy, you should not use the Services.  References to “myPortal” throughout the Policy mean the myPortal entity that acts as the data controller or data processor of your information.

If you have any questions about this Policy or our treatment of the information you provide us, please write to us by email at support@myPortal.team or by mail to myPortal.Team, LLC, 2222 S. Utica Place, Suite, 200, Tulsa, OK 74114, Attn: Privacy.

Information we collect

This section explains the information we collect. We do not require you to provide us with information. However, certain information, such as account log-in data, is required to provide you with access to the Service, and other information may be collected automatically as you use the Service.

Registration and Contact Information

When you setup your myPortal account, or otherwise provide contact information to us via email, mail, or through our Services, you may provide us with basic information about yourself.  This information may include your email address, first and last name, mailing address or phone number.  After you’ve registered you will have the ability to provide a profile image, such as a photograph.

Payment Information

When you setup your myPortal account, or otherwise provide contact information to us via email, mail, or through our Services, you may provide us with basic information about yourself.  This information may include your email address, first and last name, mailing address or phone number.  After you’ve registered you will have the ability to provide a profile image, such as a photograph.

Service Usage Information

We automatically collect information on how you interact with the Services, such as the IP address from which you access the Services, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked.  We may also collect location information include location information automatically provided by your computer or device.

Other Information

We may collect other information from you that is not specifically listed here, such as when you submit requests or quests to us via email or through customer support. We may use any such information in accordance with this Policy or as otherwise permitted by you.

Legal Basis

Depending on the purposes for which personal information is used, and the context in which the data is obtained, we may rely on one or more of the following legal bases:

  • performance of a contract with you or a relevant party;
  • our legitimate business interests;
  • compliance with a legal obligation, a court order, or to exercise or defend legal claims; or
  • your consent to the processing, which you can revoke at any time.

How We Use Your Information

This section explains how we use the information we collect.

  • To provide, maintain and improve the Service, including to operate certain features and functionality of the Services;
  • To prevent or address technical or security issues;
  • To process your inquiries, provide training, deliver customer service and resolve support requests;
  • To connect employees with their account administrator;
  • To investigate and or control unauthorized use or abuse of the Services, or otherwise detect or prevent activities that may violate our terms of service or be illegal;
  • To comply with a valid legal subpoena, request, or other lawful process that meets the requirements of the Software License Agreement and our Law Enforcement Guidelines; and
  • As otherwise set forth in our Software License Agreement or as expressly permitted by the User.

We may combine information collected from you with other sources to help us improve the accuracy of our marketing and communications as well as to help expand or tailor our interactions with you. This includes combining personal information we obtain through the Services with information we obtain through other sources, for the purposes described above. We may de-identify or aggregate information collected and use it for the purposes described above and for other purposes to the extent permitted by applicable law. We also may use personal information for additional purposes that we specify at the time of collection. We will obtain your consent for these additional uses to the extent required by applicable law.

Where required by applicable law, we will obtain your consent for the processing of your personal information for direct marketing purposes.

Sharing Your Information with Third Parties

We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:

  • We may share your personal information with our parent companies, subsidiaries and affiliates;
  • We may share your personal information with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining and improving the features and functionality of the Services, among other things. For example, we may provide personal information to our service providers for direct emailing or notifications of our product/service offerings. The data shared can include name, email address, message history, company information. All third parties are engaged under contract and obliged to meet appropriate security requirements and comply with all applicable legislation;
  • We may share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce a Software License Agreement, including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;
  • We may share your personal information with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;
  • We may share your personal information with our business partners who offer a service to you jointly with us, for example when running a cross-promotion;
  • We may share and/or transfer your personal information if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
  • We may share your personal information with a third party if we have your consent to do so.

What Rights You Have Over Your Information

Data Subject Rights

You can contact us at support@myPortal.team to access, correct, erase, restrict or export your personal information at any time.  You can object to our processing of your personal information at anytime, or contact us with concerns.  If you are not satisfied with the response, you have the right to place a complaint with your supervisory authority.

Communication Preferences

If you no longer wish to receive communications related to the Services, you may opt-out of receiving them by reaching out to support@myPortal.team.  Please note, that opting out of service-related communication will cause the Services to not function properly.

Blocking Cookies

You can remove or block certain cookies using the settings in your browser, however, the Services my stop functioning properly if you do this.  Refer to the Cookies and Other Technologies section below for additional information.

Data Retention

We will retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law, or where the Software License Agreement requires or permits specific retention or deletion periods.

Cookies and Other Technologies

We use and allow certain other companies to use cookies, web beacons, and other similar technologies (collectively Cookies) on our Services. We do this to understand your use of our Services; improve your user experience and enable personalized features and content; optimize our advertisements and marketing; and to enable third-party advertising companies to assist us in serving ads specific to your interests across the Internet.

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner includes IP address and other identifiers associated with your devices, types of devices connected to our Services, device characteristics (such as operating system), language preferences, referring/exit pages, navigation paths, access times, browser preferences and characteristics, installed plugins, local time zones, local storage preferences, clickstream data and other information about your online activities. We use on our Services both first-party cookies (served directly by our website domain when you use our Services) and third-party cookies (served by a third-party website when you use our Services). Some of these cookies are session cookies (which are automatically deleted when you close your browser) and others are persistent cookies (which remain on your computer or other Internet-connected device for a period of time after you end your browsing session, unless you delete them).

The cookies we use on our Online Channels include:

  • Essential and functionality cookies
  • Personalization cookies
  • Analytics cookies

Essential Cookies

Some cookies are essential and enable you to move around the Services and use their features, such as accessing secure areas of the Services. Without these cookies, we cannot enable appropriate content based on the type of device you are using. Functionality Cookies: These cookies allow us to remember choices you make on our websites (such as your preferred language or the region you are in).

Personalization Cookies

We also use cookies to change the way our Services behave or look in order to personalize your experience from information we infer from your behavior on our Services or information we may already know about you because, for example, you are a registered user. These cookies may be used to tailor the Services or the content, look and feel delivered to you on subsequent sessions to our Services. For example, if you personalize webpages, or use specific parts of the Services, a cookie helps our webpage server recall your specific information. When you next use the Services, the information you previously provided can be retrieved, so you can easily use the Services features that you previously chose.

Analytics Cookies

We use analytics cookies to collect information on how users navigate and use our Services, such as how the users traverse our Services, the pages they view, how long they stay on a page and whether the page is displayed correctly or whether errors occur. Such cookies help us to improve the performance of our Services and make the Services more user-friendly. These cookies are provided by third-party analytics providers, such as Google Analytics. To learn more about Google Analytics and how to opt out, please visit Google Analytics.

Additional Information

How We Protect Your Information

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us.  However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and thus we cannot ensure or warrant the security of that information.

Children’s Personal Information

The Services are designed for a general audience and are not directed to children under the age of 16. We do not knowingly collect or solicit personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will promptly delete the information from our records. If you believe that a child under the age of 16 may have provided us with personal information, please contact us as specified in the How To Contact Us sections of this Policy.

Changes to Our Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our information practices. We will indicate at the top of this Privacy Policy when it was most recently updated. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

Data Location

While privacy laws vary between jurisdictions, myPortal is committed to protect Personal Data in accordance with this Policy and customary industry standards, regardless of any lesser requirements.

We store your data in servers located in the United States. By providing us with your personal data, you consent to this data being transferred to our servers. myPortal utilizes Microsoft Azure to store your data. You can learn more about legal and regulatory standards with Azure here.

Notice to California Residents

We provide California residents with additional information regarding the use of their personal information under the California Consumer Privacy Act of 2018 (CCPA). We use each category of personal information we collect for specific purposes and may disclose it to third parties for business purposes. This may include our use of third-party analytics services and support services, as detailed in our Cookies and Other Technologies section, which may result in the disclosure of online identifiers such as cookie data, IP addresses, device identifiers, and usage information.

Your Contact Information (e.g. email) or Internet Network and Device Information may be disclosed to online analytics partners. For further information, please refer to the Information We Collect, How We Use Your Information, and Sharing Your Information with Third Parties sections of our Privacy Statement.

Financial Incentives:

We do not offer any financial incentives in exchange for your personal information.  In addition, we do not share your personal information with third parties for their own direct marketing purposes.

Limiting Use or Disclosure:

You have the right to limit the use or disclosure of your sensitive personal information (as defined in the CCPA) for certain purposes. We do not use or disclose sensitive personal information other than for business purposes that you cannot opt out of under the CCPA.

Additional CCPA Rights:

Please refer to the What Rights You Have Over Your Information section of our Privacy Statement for more information and how to exercise them.

Retention of Personal Information:

Information on the retention of personal information can be found in the Data Retention and Additional Information sections of our Privacy Statement.

How to Contact Us

If you have any questions about this Policy or our treatment of the information you provide us, please write to us by email at support@myPortal.team or by mail to myPortal.Team, LLC, 2222 S. Utica Place, Suite, 200, Tulsa, OK 74114, Attn: Privacy.